Returning guests and an honest rating
Guests come back for cashback, and you get verified reviews, analytics, and a growing trust score.
What’s holding your restaurant back today
The guest path and confirmation
A guest finds the venue in the OpenRate catalogue or scans the QR code in the hall
The visit is confirmed by a receipt: the guest uploads a photo of it or the waiter confirms the order
For a confirmed visit the guest gets OpenCoin on the venue’s terms and may leave a review
A negative review reaches the owner as a case to work through and close
Pay for guest actions, not for reach
You top up your ad balance and decide what to pay for: a cashback visit, a submitted review, a dish rating, a completed mission, or compensation. You pay for guest actions, not for impressions.
You know everything about your guests and menu
Menu analytics, guest issue handling, a guest base and broadcasts — in one dashboard. What is still planned is marked on the cards.
Menu analytics
See which dishes are trending up or down and what guests complain about. Track changes and measure their impact.
Personalized menu
PlannedThe digital menu adapts to each guest’s preferences — smart upsells and cross-sells raise the check.
Recovery — defusing negative feedback
Reply to the guest and resolve the issue right in the dashboard — with compensation where needed.
Guest base and broadcasts
Visit frequency, favorite dishes, and receipt count for every guest. Segment your audience and send broadcasts from templates.
AI insights linked to source reviews
PlannedConclusions drawn from historical data: each comes with the source reviews and states the limits of the sample.
Influencers and promo codes
A promo code of its own for every collaboration with an influencer — the confirmed receipts it brings and their total.
Demo data
How the result is counted
What the owner sees in the cabinet: figures from confirmed visits and reviews, no forecasts
Repeat visits
What share of the guests who took a mission came back and completed it again
Cost of a guest
How much OpenCoin the missions spent per guest who came back
Complaints and resolutions
What guests complain about in negative reviews, which cases are open and which are closed
NPS
Where there are rated reviews: the share of high ratings minus the share of low ones
Get connected in 4 steps
Submit a request — we’ll reach out within a day
We set up your profile, menu, and cashback rate
Guests start leaving verified reviews
Your trust score and repeat visits grow
Cashback that works toward a repeat visit
You pay for results
Your ad balance goes to guest rewards and the compensation you issue; you never pay for impressions.
Launch in 1–2 days
We’ll help you set up cashback, the menu, and missions end to end.
Cashback that fits your margin
You set the rate and the rules — never at a loss.
Frequently asked questions from owners
Which modules work already?
- Available now: Menu analytics, Recovery — defusing negative feedback, Guest base and broadcasts, Influencers and promo codes
- Planned: Personalized menu, AI insights linked to source reviews
Modules marked “Planned” are not launched yet — we will tell you about the plans on a call.
How much does it cost to connect?
Connection and the dashboard come with no subscription fee; the budget is charged for guest actions (visits, reviews, ratings, missions) and for the compensation you issue; amounts are on request. You never pay for impressions.
Won’t cashback eat into my margin?
You set the budget and the rules. Cashback and rewards are deducted from your balance only for actions that already happened, and they drive repeat visits — a mechanism for bringing guests back rather than a discount.
How fast is the launch?
Usually 1–2 days: we create your profile, upload the menu, and set up cashback and missions. No equipment needed — guests pay as usual, to the server or at the register.
What if a review is negative?
In the review handling section you can reply to the guest and issue compensation right from the dashboard. Resolved cases raise your trust score.
How is the effect of influencers measured?
Every collaboration with an influencer gets a promo code of its own — you see the confirmed receipts it brings and their total.
Get a demo and estimate for your venue
We’ll show you the dashboard and help set up cashback and the menu.