QR cashback with confirmed visits
The guest opens your menu by its QR code and gets OpenCoin points for a confirmed receipt. How payment and checks work depends on how the venue is connected.
The task
A guest came once — and you do not know who they are or whether they will return. QR cashback ties the visit to the guest: for a confirmed receipt the guest gets OpenCoin points, and the visit shows up in your venue dashboard.
How it works
Payment
The guest opens the menu by the QR code and pays as usual — to the server or at the register. The order can be placed right in the menu: only an order from the OpenRate menu sent to the iiko till is confirmed without a receipt photo.
Receipt confirmation
If the venue has an iiko till connected to OpenRate, an order from the OpenRate menu sent to it is confirmed from the till data, with no receipt photo. Other guests photograph the receipt in the app: OpenRate reads it and checks the amount, the date, the venue and repeat submissions. A doubtful receipt is checked by your staff in the “Receipts” section.
OpenCoin accrual
Once the receipt is confirmed, the guest gets OpenCoin points under the cashback rules you set in the dashboard. The points are debited from the venue’s OpenCoin balance.
What data it needs
- Cashback rules: tiers, each with its own rate, the minimum receipt and the maximum accrual per visit — in the “Cashback” section.
- The venue’s OpenCoin balance — guest cashback is paid from it.
- Purchase data: for an order from the OpenRate menu sent to a connected iiko till, the till data; otherwise a receipt photo from the guest.
- Your menu in OpenRate — the guest opens it by the QR code.
What is measured
The dashboard shows: receipts and their status — confirmed, under review, rejected (“Receipts”); cashback spend over a period and how many guests are on each tier (“Cashback”); each guest’s visits (“Guests”).
Cost and limits
Connection and the dashboard come with no subscription fee; the budget is charged for guest actions (visits, reviews, ratings, missions) and for the compensation you issue; amounts are on request. Guest cashback is credited in OpenCoin points from the venue’s balance.
Points are credited only for a confirmed receipt. Automatically, each receipt counts once; a repeated receipt counts only when confirmed manually — by your staff, with a reason. A late or doubtful receipt is not confirmed automatically.
Getting connected
Leave a request: we will call you, show QR cashback in a test dashboard, and help you set the cashback rules and issue QR codes for your tables.
Frequently asked questions
Is it available now?
Yes: cashback and receipt checks work in the owner dashboard, in the “Cashback” and “Receipts” sections.
How are actions confirmed?
Points are credited only for a confirmed receipt. An order from the OpenRate menu sent to a connected iiko till is confirmed from the till data; other guests photograph the receipt, and OpenRate checks it automatically. A receipt that fails the check goes to your staff in the “Receipts” section, who confirm or reject it. An expired receipt can only be confirmed manually, and a repeated one too, with a reason.
How much does it cost?
Connection and the dashboard come with no subscription fee; the budget is charged for guest actions (visits, reviews, ratings, missions) and for the compensation you issue; amounts are on request. Guest cashback is credited in OpenCoin points from the venue’s balance.
How do I launch it?
Leave a request on the “Connect your venue” page: we will call you, show QR cashback in a test dashboard and connect your venue.